Application Management Services

We enable our customers to conduct their business by providing products and services using the DaaS (Device as Service) business model, ServiceNow is key system that enables seamless enterprise ordering process, ITSM service ticket management and integrates with Lenovo downstream business systems. Neev Systems has been instrumental in building this in ServiceNow by providing on time, quality deliverables enabling customized ServiceNow solutions. They have also helped integrating ServiceNow with different third-party tools for DaaS business. This has helped our customers realize quick turnaround & user friendly solutions.

We have a manual invoice processing for our customer invoices, which led them to face many issues like high error rates, complex correction process, high review efforts, duplicate invoices in system, missing & incorrect data issues and high turnaround time.

Neev Systems suggested, designed and developed a solution using UiPath to automate the invoice processing and post the details into the ERP. The solution gives them ability to handle invoices which comes from multiple sources, process multiple invoice formats and send failed invoice details to designated email address; helped the customer to meet their goals and gives them flexibility to release many resources from routine manual work.

Neev delivered everything they promised. They reduced integration costs by ~25%, increased asset re-use by ~35%

At Duraflame we needed an experienced and trusted partner to be an extension of our IT organization supporting Duraflame’s critical business applications. With Neev Systems wealth of knowledge and experience in implementing and supporting Oracle Cloud Applications, custom applications and integrations, ramped up team quickly and the team improved user experience and streamlined processes through best practice and detail documentation and also trained our business users. Their experienced consultants spent quality time listening and understanding Duraflame’s processes and recommended various ways to achieve the optimal outcomes with minimal or no customization. Tasks and projects were effectively managed using easy to use ticketing system provided by Neev Systems. In a short period of time, Neev Systems has not only stabilized our environments but also helped in completing some key initiatives to better leverage Oracle Cloud Applications and also helped in containing our implementation and support costs.

The FA segregation by region was one of the key projects handled by Neev Systems team. This project primarily started with reclassifying assets to proper regions but went as a major project by segregation of all assets by region along with any transactions on assets also to include region depending on the asset in all journals. This project was completely taken care using the standard SLA feature of Oracle Applications R12. Neev Systems team have done tremendous work in solution design, configurations, UAT support and handling user queries efficiently. Neev Systems has wealth of knowledge and experience in implementing and supporting Oracle Applications, they are our implementation and support partners for Oracle Applications, Salesforce, BI and Integrations at View.