2019 January
2019 August
2020 April
2020 December
2021 April
2021 June
May 2022
2019 January
Small Beginnings
- Number of resources: 1
- Work: Oracle EBS & Hyperion Management
- View wanted to improve the support model for their Oracle ERP and EBS applications in terms of accountability and ownership.
- In Neev, they found a single strategic partner who could provide proficient IT expertise across various verticals and reliable offshore support services.
- The engagement started small with a single dedicated resource.
2019 August
Delivering High-Quality Agile Services With Cost Efficiency
- Number of resources: 2
- Work: Oracle Agile PLM Management
- View wanted to reduce the maintenance, support, and upgrade costs for their Oracle Agile PLM application.
- Their then services vendor provided a strictly on-site, fixed-price based support at a slow delivery rate. This led to high service costs. Moreover, the number of tickets generated were quite less, further reducing the ROI.
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They switched to Neev for our
- High-quality shared support services from an off-shore location
- Quick delivery
- Agility and flexibility of resources and services in a cost-efficient way.
2020 April
SFDC Transformation With Specialized Teams and Seasoned Experts
- Number of resources: 3
- Work: Salesforce Cloud Management
- In April 2020, View needed seasoned experts to manage their complex SFDC ecosystem and deliver high-quality support services.
- Based on our impressive work in streamlining their Oracle ecosystem, View approached us to engage experienced Salesforce professionals who can help them with the platform support, maintenance, and management.
- Neev kickstarted the project by assembling a diverse team with a unique blend of senior-level experts and specialists with niche skill sets in SFDC marketing, sales and CPQ applications.
2020 December
The Need for Scalability and Flexibility of Teams
- Number of resources: 8
- Work: Oracle EBS Management
- By the end of 2020, View experienced significant growth in company size and revenue.
- The company needed additional support and IT resources to manage their increasing data volume, customize their business applications and enhance changing business processes.
- Neev helped them navigate this scalability challenge by expanding the team size with certified experts in a quick turnaround time.
- We went an extra mile by providing round the clock support as View scaled their operations
2021 April
Neev Becomes a Strategic Managed Services Partner
- Number of resources: 14
- Work: Application Management
- Neev continued to scale support and became View’s strategic application services partner for various verticals including Salesforce, Agile PLM, ERP, and Oracle Hyperion.
- In April 2021, we transformed our service delivery model from mere staff augmentation to managed services.
- This transformation helped us streamline collaboration among individual teams, improve quality of service commitment and delivery, enhance reporting and visibility, and reduce costs.
2021 June
Implementing Complex BI & IoT Data Analytics Projects
- Work: Business Intelligence & IoT Data Analytics
- In addition to enterprise application services, View needed a reliable partner who can help them implement a complex business intelligence and IoT data analytics project.
- The project involved transforming unstructured real-time IoT data generated by smart home appliances into actionable insights and maintenance alerts.
- Neev ensured the success of the project with the right guidance, information architecture, tools, high-quality technical resources and robust roadmap.
- Our services included creation of data lakes, data mining, data integration, and data visualization using tools like Snowflake, Oracle, Splunk etc.
May 2022
Going the Extra Mile During Upgrades
- Work: Application Upgrade Services
- Due to the discontinuation of Oracle’s support for EBS R12.1.3 in 2022, View needed to upgrade to the latest version of R12.2.10.
- Since this is their first upgrade after more than 10 years, the project needed meticulous planning, specialized team, and careful execution for a smooth transition.
- Neev not only ensured a smooth and safe upgrade but also exceeded expectations by resolving critical issues that are beyond the scope of the project.
