Thanks to the fast-paced digital transformation in the IT landscape, the demand for competent application management systems and services has skyrocketed. In fact, by 2026, the global spending on on-premise application management services alone will reach USD 371 billion. This surge can largely be attributed to modern organizations’ intricate challenges while running business-critical applications. As an organization expands its infrastructure, more apps and tools join the tech stack.
Naturally, business leaders must strategically plan for addressing and mitigating vulnerabilities, dependencies, and security threats that demand skilled application management services.
Today, application management has evolved into a dynamic ecosystem involving multiple new-age technologies, tools, and methodologies. Offering benefits spanning from elevated security and scalability to enriched user experience, the evolving elements within application management are pivotal for enterprises aiming to boost operational efficiency, manage costs, and steer internal teams toward innovative pursuits.
This blog will highlight how modern technology trends are shaping enterprise application management.
Modern enterprises must plan to incorporate the following trends and practices to create a robust application management suite.
1. Cloud-native managed services
Cloud services are gaining traction as businesses seek to cut IT expenses while improving productivity and scalability. Cloud-native managed services utilize the cloud’s inherent advantages, such as agility and cost-efficiency, for application development, deployment, and management.
Businesses can access cloud-based applications anytime, anywhere. This eliminates hefty hardware costs, facilitating scalability seamlessly. Adopting cloud-centric solutions like PaaS and SaaS transforms application management, allowing application management service providers to enhance application performance and operational resilience.
Implications for customers: Business leaders must strategically realign internal processes to the cloud-native approach, involving re-architecting applications into microservices or creating new ones via containerization. Essential tools include container orchestration (like Kubernetes), microservices management, and automated scaling, ensuring effective cloud-native application management. Despite higher initial costs due to containerization and cloud infrastructure, operational efficiency and scalability promise long-term cost savings.
Suggested approaches: Customers should assess their current application landscape’s readiness for cloud-native transformation. They can collaborate with AMS providers to devise a tailored migration strategy. Also, training teams in containerization and microservices and adopting automation and monitoring solutions is vital.
2. DevOps and Agile methodologies
Agile and DevOps practices are revolutionary in application development and deployment. Development and operations teams now prioritize speed, agility, and time-to-value over lengthy and complex project cycles.
Embracing DevOps and Agile into the application management design fosters collaboration between development and operations teams, enabling iterative development and ongoing delivery. Agile facilitates flexible planning, timely delivery, and continual improvement through collaborative, self-organized, cross-functional teams.
Implications for customers: The shift towards Agile and DevOps necessitates a fundamental change in how customers approach application management. Since businesses prioritize speed, agility, and prompt value delivery, collaboration between development and operations teams is crucial. Accordingly, roles and responsibilities must be realigned. The approach mandates ongoing iteration, demanding streamlined communication and ongoing adaptation.
Suggested approaches: Customers should initiate a cultural transformation within their organization, fostering collaboration between traditionally separate teams. It involves cross-training and hybrid roles that bridge the gap between development and operations. Adopting Agile practices involves implementing frameworks like Scrum or Kanban to enhance project transparency and manage workloads effectively. Leveraging DevOps tools for continuous integration and delivery (CI/CD) pipelines enables seamless code deployment. Automation and monitoring solutions can facilitate the iterative and rapid deployment approach, supporting Agile and DevOps principles.
3. AI and ML
AI and ML have reshaped the AMS realm, allowing IT teams to switch from a reactive to a proactive stance. AI-powered automation and predictive analytics deliver real-time monitoring for quicker anomaly detection and resolution.
Artificial intelligence and machine learning technologies help automate routine operations, incident detection, and streamline business workflows, promoting internal collaboration, faster TAT, and reduced scope of manual errors. Thanks to automation, IT teams can focus more on operational aspects that demand human intervention and intelligence. Additionally, automation strengthens application security through timely automated checks and compliance audits.
Implications for customers: Integrating AI and ML technologies transform the AMS landscape, prompting a shift from reactive to proactive strategies. AI-powered automation and predictive analytics enable real-time monitoring, ensuring swifter anomaly identification and resolution. This shift necessitates upskilling IT teams to leverage AI capabilities effectively.
Suggested approaches: Customers should invest in training to equip IT teams with trending AI and ML skills. Business leaders must adopt competent integration tools that synchronize AI/ML technologies with internal operations for optimizing data usage and analysis. Proper integration between systems and tools facilitates self-access and data democratization – teams and stakeholders can use real-time insights to drive decisions at a granular level.
4. Application containerization
Containerization reshapes application management by encapsulating applications with their essential dependencies, ensuring consistent behavior across various deployment environments. It ensures that applications can run optimally on any server or platform, guaranteeing flexibility and security.
App containerization eliminates the age-old dilemma of “it works on my machine,” as the container retains the same behavior irrespective of where it’s hosted. This enables easy deployment and faster problem resolution. Furthermore, container orchestration tools like Kubernetes simplify enterprise application management by automating tasks like load balancing, network configuration, and scaling.
Implications for customers: Adopting application containerization requires customers to rethink and restructure their deployment strategies. This paradigm shift demands adjusting internal processes to accommodate containers and redefining how applications are developed, tested, and deployed.
Suggested approaches: Customers should evaluate their application portfolio to identify candidates for containerization. Training and upskilling development and operations teams in container technologies is essential. Leveraging the advantages of containerization involves a comprehensive understanding of container lifecycle management, scalability, and resource optimization. Collaborating with experienced AMS providers can expedite the transition by tapping into their expertise in containerization and orchestration.
5. Ongoing application monitoring and enhancements
Real-time application monitoring is a business-critical operation to maintain a strong security position. By offering real-time visibility into app performance, it facilitates prompt detection of anomalies or potential bottlenecks to create a well-optimized and secure application environment.
However, ongoing app monitoring must work in tandem with continual app improvements to deliver seamless and rich customer experiences. Thus, AMS providers are harnessing agile methodologies, rolling out regular feature updates, and creating user feedback loops for app improvement. It allows companies to shape their applications in sync with the evolving user needs and demands, driving CX and engagement rates.
Implications for customers: Recognizing the significance of ongoing application monitoring and improvements, customers need to establish robust processes that combine vigilant monitoring with agile enhancement cycles. Internal alignment and collaboration promote timely issue detection and efficient problem resolution.
Suggested approaches: Customers should integrate robust monitoring solutions into their AMS strategy to identify performance issues or security vulnerabilities quickly. Implementing continuous feedback loops and agile methodologies is essential for ongoing app enhancements. Regularly updating features based on user feedback promotes customer satisfaction. Collaborating with AMS providers experienced in these practices streamlines the process, ensuring continuous app evolution aligned with market trends.
Streamline Application Management with Neev – Your Trusted AMS Provider
Forward-thinking organizations that have identified the advantages of these emerging trends are readily partnering with leading AMS providers, like Neev. Strategic AMS partners specializing in optimizing, monitoring, and maintaining enterprise applications can help improve productivity, resource and skills allocation, application functionality, and user experience (UX).
At Neev, our application management experts design novel solutions to help you navigate real-world challenges, optimize application performance, and achieve superior business outcomes. Our alliance with premier software vendors like Oracle, SFDC, ServiceNow, Snowflake, and Mulesoft allows us to deliver best-in-class application management services aligned with your application portfolio and objectives.
By choosing us as your trusted managed services provider, your organization can leverage our diverse talent pool, eliminating the need to hire individual experts for niche roles. We employ an adaptable framework – Named Resource Support model – that helps us offer fractional resources for a fixed monthly fee for the committed time. This framework allows us to maintain the costs while ensuring you can leverage our highly skilled resources and technical expertise for the project period.
Neev goes beyond application maintenance, offering feature enhancements to elevate user experiences and ensuring applications evolve to meet market needs. Are you curious to know more about our application management services? Talk to our experts today!