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Your Trusted Salesforce Services Partner

From implementation to optimization – “Unleash the Power of Salesforce – Smarter Automation. Deeper Insights. Better Engagement.”
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As a trusted Salesforce Partner, Neev systems is committed to helping businesses to unlock the full potential of Salesforce’s enterprise solutions.

Our expertise spans across industries, ensuring that businesses leverage the latest AI powered automation, predictive analytics, and intelligent customer engagement.

By leveraging Salesforce AI, including Einstein AI and Agentforce businesses can automate workflows, gain predictive insights, and make data-driven decisions in real-time. Our team ensures seamless integration, enabling organizations to harness the power of AI for deeper customer insights, improved forecasting, and personalized marketing strategies

Our 360° Salesforce Strategy

Salesforce Solutions

As a leading CRM platform, Salesforce deftly manages an organization’s customer interactions through various channels, including phone calls, email inquiries, communities, and traditional & social media. By concentrating on sales, support, and marketing processes, Salesforce facilitates improved customer-brand relationships.

Salesforce CPQ

This is  a Configure, Price, Quote Software is a sales tool that enables quick and accurate price quoting for customizable products by integrating with your CRM data. It benefits businesses by enhancing sales efficiency, reducing errors, and enabling strategic, data-driven sales decisions.

Sales Cloud

This versatile platform enables you to sell according to your preferences while connecting with customers in their preferred channels. Sales Cloud offers a 360-degree view of each customer, simplifying contact tracking, opportunity monitoring, and key deal management.

Service Cloud

This CRM platform consolidates all customer information in one centralized location, improving response time and helping your team access the same data for faster problem resolution. It enhances internal workflows by integrating external apps with Salesforce for improved collaboration and better work experience.

Marketing Cloud

Marketers can use the Marketing Cloud’s tools and features to create and manage personalized, targeted campaigns across multiple channels. It uses AI-driven analytics and reporting capabilities to automate engagement across channels and improve customer relations management.

Experience Cloud

Salesforce’s digital experience platform that can quickly build websites, portals, mobile apps, and other digital touchpoints to engage with customers and digitize business processes at lightning speed.

Omnichannel

Omnichannel automates the routing of work requests to the most available and qualified support agents and provides real-time operational intelligence to support supervisors with Omni Supervisor. This helps assist your customers faster and more effectively and close assignments more quickly.

Field Service

Boost productivity for your frontline workforce, lower operating costs, and transform your service experience with an end-to-end field service platform. Field Service provides tools to support Mobile Worker Excellence, Optimized Scheduling and Dispatching, Intelligent Asset Service Management,  Enhanced Service Delivery, Real-Time Remote Assistance, Seamless Customer Engagement.

Contract Lifecycle Management

CLM software solutions Like Juro, Docusign, Congo,  Icetis etc. give you control over the entire spectrum of the contract management process. With a robust CLM strategy in place, you can get the most value out of your contracts during each phase of the process, mitigate risks across the board, enable advanced reports and enrich your relationships with clients.

Customer 360

Provides a complete portfolio of products, unites your sales, service, marketing, commerce, and IT teams on one integrated platform. With powerful automation, always-on intelligence, and real-time hyperscale data empower teams to instantly personalize every customer experience from one trusted platform.

Unlock Salesforce AI’s Full Potential with AgentForce

At Neev Systems, we recognize that businesses often struggle to fully harness the power of AI in their CRM solutions. Challenges like fragmented automation, lack of intelligent insights, inefficient case resolutions, and limited AI adoption prevent organizations from realizing Salesforce AI’s full potential.
That’s why we’ve leveraged AgentForce—an advanced AI-powered solution that revolutionizes your Salesforce experience by embedding intelligent automation and predictive analytics into every touchpoint. With features like AI-driven customer interactions, intelligent case routing, predictive service insights, workflow automation, and self-learning AI models, AgentForce helps organizations transform their customer service and sales operations with unprecedented efficiency and personalization.

Case Studies

With 25+ years of expertise, innovative managed services have been delivered by Neev Systems. A collaboration-first approach is ensured to provide reliable, scalable, and flexible solutions tailored to evolving market demands. Transparency and exceptional quality are prioritized to empower businesses in achieving seamless digital transformation and long-term success.

10x

Faster lead-to-quote process, accelerating customer acquisition.

99%

Data accuracy achieved with streamlined Salesforce workflows.

100%

Real-time insights enabling proactive customer engagement.

3x

Faster processing of data with automated Salesforce workflows.

95%

Improvement in data accuracy, reducing errors in reporting.

99%

System uptime achieved, delivering uninterrupted business continuity.

24/7

Real-time data synchronization enabling agile decision-making.

40%

Reduction in time spent on manual data consolidation.

99%

Accuracy achieved in critical reporting with automated workflows.

2x

Faster customer response times enabled by real-time Salesforce insights.

24x7

Access to real-time insights, driving critical decision-making.

AI-Powered Business Impact: Key Metrics

Use Cases : AI-Powered Capabilities Across Salesforce Solutions

Why Choose Us?

Innovation Hub

Our innovation hub offers a service catalog of pre-built accelerators to quickly and predictably deploy Salesforce Cloud Solutions. We provide accelerators for cloud assessment, migration & co-existence, testing, training.

Dedicated and Shared Service Support Model

SLA based support with different support models including resource augmentation, capacity augmentation, managed and shared support services.

24/7 Dual Shore Support With Weekend Coverage

We provide a dual shore support team with a 24/7 coverage option. Clients can also opt for weekend support for all time zones.

Expertise in Seamless Integrations

We have extensive experience in delivering end-to-end  integration using Oracle, ServiceNow, MuleSoft, Dell Boomi and Web Services.

Why Neev Systems?

Innovation Hub with AI-Driven Accelerators

Our Innovation Hub not only provides a service catalog of pre-built accelerators for Oracle Cloud Solutions but also integrates AI-powered automation for enhanced efficiency. With AI-driven cloud assessments, predictive migration strategies, automated testing frameworks, and adaptive training models, we accelerate digital transformation while reducing deployment risks.

AI-Enhanced Support Models

We offer SLA-based AI-driven support with multiple models, including predictive resource augmentation, capacity planning automation, managed AI-assisted support services, and self-learning chatbots for proactive issue resolution. AI-powered analytics optimize resource allocation and reduce resolution times.

24/7 AI-Enabled Dual Shore Support with Predictive Assistance

Our dual shore support team is enhanced with AI-driven anomaly detection and automated incident resolution, ensuring 24/7 availability with predictive insights. AI-powered bots analyze historical trends to anticipate issues, reducing unplanned downtime.

AI-Optimized Seamless Integrations

With expertise in Oracle, ServiceNow, MuleSoft, Dell Boomi and Web Services, our AI-driven integration services ensure intelligent data mapping, automated API management, and real-time synchronization, minimizing errors and optimizing performance across platforms.

Brand built on Relationships

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Voice of Customers

Resources

Get Started

Take your business to the next level with Neev Systems and AI-powered Salesforce solutions. Whether you are looking to implement Salesforce from scratch, enhance existing capabilities, or integrate AI-driven insights, our team is here to help.
Get in touch today to discover how our expertise in Salesforce AI can transform your business operations and drive growth. Let’s innovate together!  
Key Benefits of AgentForce:
With AgentForce, businesses can elevate customer engagement, optimize support operations, and enhance AI adoption across their Salesforce ecosystem.
Maximizing Value of Your Oracle Systems with Certified Support
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